Relaxation rules. Pheromones into the air, and diffusers emit calming substances that affect the pet-friendly music works its calming effect on the central nervous system. (You might benefit, too.)
Eye contact is for you, not your pet. Fear Free Certified® veterinary team members will initially avoid eye contact with your pet and focus on you instead. This helps your pet feel less stress because he’s not the center of attention and gives him time to check out his environment and become accustomed to the team member’s presence.
Got treats? Bring your dog or cat in hungry because Fear Free Certified® veterinary team members will be handing out many small but delicious treats throughout the visit to welcome your pet, distract him from procedures, and reward him for cooperation.
Playing doctor. In addition to treats, our veterinary team members utilize a variety of distraction techniques, such as toys, to help your pet be comfortable
The “back” is out. Whenever possible, our Fear Free Certified® veterinary team members will perform exams and procedures right there in the exam room so your pet will be reassured by your presence and you can assist as needed, and you’ll have the assurance that he/she will be treated kindly and respectfully.
Emotional rescue. Our veterinary team members will note your pet’s emotional response to the visit and what treatments and techniques worked best to reduce any fear, anxiety, and stress that may have been expressed. This will help to make future visits even better.
